Welcome to Tradeinn.com, the first network of online store specialized in selling sports equipment.
TRADEINN RETAIL SERVICES S.L.
C/ Pirineus, 9,
17460 Celrà (Girona), Spain.
Tel.: +1 (920) 645-2505
Legally responsible for the content of this website: David Martin Gaya
Commercial Register: registre mercantil de Girona - tomo 1123 / folio 108 / hoja GI20086 - Inscripción 1ª
VAT identification number: ESB17527524
TERMS & CONDITIONS
These terms and conditions govern your use of all Tradeinn's websites: www.scubastore.com, www.trekkinn.com, www.snowinn.com, www. bikeinn.com, www.smashinn.com, www.swiminn.com, www.waveinn.com, www.motardinn.com, www.outletinn.com, www.runnerinn.com, www.goalinn.com, www.dressinn.com, www.traininn.com. By using any of our websites, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use these websites.
Any user of our websites must be at least 18 years of age. By using any of our websites and by agreeing to our terms and conditions, you warrant and represent that you are at least 18 years of age.
Any user of our websites must be at least 18 years of age. By using any of our websites and by agreeing to our terms and conditions, you warrant and represent that you are at least 18 years of age. The contract is concluded between TRADEINN and you.
By ordering one or more products on our website, you confirm that you are at least 18 years of age and accept our general terms and conditions. TRADEINN will send you a confirmation of your order per mail. This confirmation does not constitute acceptance of your order as no contract for the purchase of the selected goods will be formed until we receive and proof your payment. TRADEINN reserves the right to cancel or decline any order without giving further details.
All prices are clearly shown on our websites. Prices can be changed frequently. The valid prices for each order are based on the moment the order has been placed.
Prices are shown as follow:
- For orders being shipped to countries within the European Union, VAT is already included in the product price you see on our website. So VAT and any sales taxes are already included and you will only be charged the product price and the shipping fees.
- For orders being shipped to countries outside of the European Union, no VAT and no sales tax will be included in the product prices you see on our website and you will not be charged any taxes by us. However your packages may be subject to the customs fees and import duties of the country to which your order is shipped to. So the courier will charge you any taxes or customs directly. As taxes and customs may also depend on product category as well as declared amount, we are not able to provide you with any further details. We would recommend you to consult your local Customs office, which will happily assist you with further information.
Our prices are shown by the selected delivery country. Our shipping fees are calculated by weight and volume, so by adding any item to the basket, the respective shipping fees are shown and the delivery option can be selected, once all items have been added to the basket. Your order will be shipped by the selected courier and you will receive your tracking information per mail. Tradeinn alerts to annul orders for products with wrong and/or obviously surreal prices although this orders might have been accepted primarily.
Tradeinn offers a great range of items, most of them are in stock other have to be ordered on demand. So when selecting an item an estimated delivery date will be shown. If the item is in stock, you will find the information directly next to the estimated delivery date. The estimated delivery date is calculated by product availability and shipping time. So the estimated delivery date is calculated by our experience with each supplier and chosen courier. If you order several items in one order, the estimated delivery date will be calculated by availability of all of them.
The estimated delivery date has been calculated as per availability of all items from your order. The taken time from dispatch to delivery depends on the courier service you select at the checkout.
The estimated delivery date is only a reference, as it is determined to product availability, courier’s availability, as well as payment.
In case Tradeinn has to withdraw an item because it has become obsolete or has been discontinued, you will be informed directly. If Tradeinn can offer any similar item you will directly receive the proposal which you can accept or if not, cancel the item/order for a refund of the paid product price.
Tradeinn does not accept any liability for any delay or not further availability of ordered products.
When placing an order, you can choose your delivery option once all items have been added to the basket. Tradeinn will ship your order to the address you provided when placing your order. To ensure the safe delivery of your parcel, the courier company needs a signature to confirm successful delivery. If there is nobody to receive the parcel, the driver will either attempt a new delivery, deposit your parcel at a neighbor or take your parcel to be securely held at the local Post Office or Depot. In case your parcel could not be delivered due to any reason, such as incorrect address, wrong delivery details, refuse of the parcel, etc., it will normally be returned directly to us. Please keep in mind we can only refund your paid product price, once the parcel has arrived back at our warehouse and any item could be verified. You will receive the refund of the paid product price by the same payment method you used when placing the order. Any paid shipping fees cannot be refunded.
We offer several payment methods, all of them are assured by Adyen, who guarantees the security of your payments. Our main payment methods are PayPal, CreditCard, DIRECTebanking and bank transfer. Please keep in mind, that offered payment methods may vary by the country of destination. Once all items have been added to the basket and you already selected the courier, all available payment methods for your destination country will be shown.
For online payments made by credit card, the "Secure Socket Layer" (SSL) security system is used, which allows encrypting your banking information when on the network.
By bank transfer payments:
You will find our banking details when finishing the order as well as by email on the order confirmation (mail sent by Adyen); you will be able to perform the transfer at your bank. As soon as we receive your payment, your order will be processed. Before selecting bank transfer as your payment method, please be aware that your bank will charge you an international transfer fee, therefore increasing the overall cost of your order.
Any order has to be paid in advance before we can proceed any further treatment. Please keep in mind before selecting bank transfer as your payment method, that your bank will charge you an international transfer fee as well as it might take several working days for us to receive your payment. As long as we have not received your payment correctly, any item is still in Tradeinn's absolute ownership. Once the order has been shipped but payment has been retrieved, all items are back in Tradeinn's absolute ownership.
Tradeinn gives you the right to return your purchased item/s without having to give a reason, at any time within 30 days beginning on the day after you received the goods. You can return any item within 30 days, as long as the item/s is/are in perfect conditions (unused, with labels, in original packaging). Please keep in mind, that any customized items (as for example: football boots, gloves, skies with mounted bindings, etc.) cannot be returned or exchanged. We only ask you to please log in to MY ACCOUNT and follow our instructions when clicking on RETURNS. Please find all further information here: Returns.
You have the right to revoke from the contract without the need to provide any reason. All items must be unworn and in their original condition. The revocation period is 14 days from the date you received your order. In order to exercise your revocation right, you must inform us by using the return form by means of a clear declaration of your revocation of this purchase.
To Tradeinn S.L., C/Pirineus 9, 17460 Celrà (Spain), +34 972 755 062, Contact.
hereby give you notice that I withdraw from my contract of sale______________________
of the following goods___________________________________________________
Ordered on __/__/__/ / Received on__/__/__/Name of
Address of consumer(s) ____________________________________________
As an official retailer, all our offered items are covered by a 2 years manufacturer's warranty. We offer guarantee service by collecting the affected item/s at our cost and resend them to the manufacturer as well as process all further handling. If a fabrication defect is recognized by the manufacturer, all the generated shipment costs, both for the return shipment as for the shipment of the replaced or repaired item, are at our expense. We reserve the right to refuse the exchange of an item in case the returned item doesn't arrive in the conditions indicated in our returns policy. So once we receive any answer regarding your case, we will be able to act immediately as indicated by the brand. You will be informed directly by us if the guarantee has been accepted and if so, if the manufacturer will repair or replace the item.
In MY ACCOUNT you always have access to all your orders, correspondence with us, returns, as well as change any preferences of your newsletters, contact us directly or rate your bought items to obtain coINNs.
When placing an order, your account will be automatically created and you can always log in to MY ACCOUNT by using your e-mail and chosen password.
Your account can be closed by Tradeinn if any suspicious use or behavior is suspected. If you wish to delete your account, you need to contact Tradeinn directly by using our contact details.
Tradeinn is committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information about you for 2 reasons: firstly, to process your order and secondly to provide you with the best service possible. Removal from our mailing list can be done at any point by contacting our Customer Service Team.
The type of information we will collect about you when you place an order or register on our Websites includes:
*- Phone Number
*- Email Address
This information is already stored on our internal systems and our Websites simply verify you as a customer of Tradeinn. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behavior of visitors to our Websites. If you have any questions/comments about privacy, you should email us at firstname.lastname@example.org.
We use the information you provide for the following purposes:
*- To send updates regarding the status of your inquiry or order.
*- To improve the design and content of the Tradeinn´s Websites.
*- To understand the buying behavior of our registered users.
*- To perform other general marketing and promotional activities focused on our products and services.
When you place an order we need to know your name, email address, delivery address, credit or debit card number and the card´s expiry date. This allows us to process and fulfill your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.
We have designed our Websites to protect the information we collect online from unauthorized access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorized access to and disclosure of your personal information.
Our website uses social plugins ("Plugins") of the facebook.com social network, which is operated by the Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plugins are marked with a Facebook logo or with the words "Facebook social Plugin". If you visit one of our websites, which contains such a plugin, your internet browser connects directly to the servers of Facebook. The content of the Plugin is transferred directly to your browser and is integrated to the website.
By integrating the plugin, Facebook receives the information that a corresponding website of ours has been viewed. If you are logged into Facebook, Facebook can assign your visit to your account. If you interact with the plugins, for example you confirm the "Like" button or make a comment, the corresponding information from your browser is sent directly to Facebook and saved there as well.
To find out the purpose and extent of the collection of data, the further processing and usage of your data by Facebook as well as your rights and possible settings to protect your privacy please consider the privacy statement of Facebook.
The above privacy statement may not be applicable in all countries of Tradeinn visitors or registered community users, as security policies may vary according to the individual Internet laws in each host country.
If we decide to change our Terms and Conditions, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
We put a lot of time and effort into describing and photographing the products we sell using manufacturer´s Websites, catalogues, our own photography studio and often our own descriptions of the products. Although we aim that every picture and description is 100% accurate, mistakes do occur so let us know if you see or read something that isn´t correct. If you have purchased something based on a picture or description on the Websites which turns out to be incorrect we will be happy to replace or refund the product (unused).
Unless otherwise stated, all rights, including copyright, in the content of the Tradeinn´s Websites are owned and controlled for these purposes by Tradeinn. In accessing Tradeinn´s Websites, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these Tradeinn pages for any other purpose whatsoever, in any medium, without the prior written permission of Tradeinn.
The personal data that the Customers must give are essential to us in order for us to be able to send the orders and drafting the bills. The absence of these date will result in an automatic cancellation of the orders. By entering the page, the Customer agrees to provide valid personal data, data that allows Tradeinn to offer their service and identify their registered Customer, as well as sending information and advertisement of various products and offers that Tradeinn may have on their websites.
For more information consult our legal Information section.
All of the comments that are written by the Customers are verified by the Marketing team. If the comment violates any law, ethics or morality (abusive publicity, defamation, insults, comments out of context, etc.), Tradeinn reserves the right to reject or modify such opinions.
All contents of the online shops of Tradeinn (Illustrations, text, descriptions, own brands, images, videos …) are property of TRADEINN RETAIL SERVICES S.L. The third-party trademarks are property of their owners. Any partial and total reproduction of the content by any processes and by any medium are subjected to prior and express authorization to Tradeinn or any right holders.
All the comments that are written by the Customers are verified by the Marketing team. If the comment violates any law, ethics or morality (abusive publicity, defamation, insults, comments out of context, etc.), Tradeinn reserves the right to reject or modify such opinions.
TRADEINN RETAIL SERVICES S.L. is not responsible for the misuse of the website´s contents, the responsibility is exclusively for the user who accesses them or uses them.
TRADEINN RETAIL SERVICES S.L. declines all responsibility of any disputes arising from the exchange of information between users through the website. The responsibility of publishing data and information through their websites, is in any case for those who published them.